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Analysis of CRM Systems Effectiveness in Pharmaceuticals
Client: US IT consultancy
Objectives: To publish market research on CRM effectiveness / ROI in pharma industry, for which:
  • Evolution of CRM systems usage by big pharma companies
  • Overview of leading CRM packages in use by pharma companies
  • Collection of customer feedback on CRM usage, effectiveness, ROI
  • Identification of customer pain points
  • Identification of key areas and opportunities for product design and improvement
 
Analysing the Future of the Pharmaceutical industry
Client: French marketing consultancy
Objectives:
  • Analyzed the changes expected in the 2010-2015 timeframe in technology, science, global economy, global business, healthcare approach, and society, and what impact they will likely have on the global pharmaceuticals industry
  • Analyzed the changes expected in the next five years in strategy, business models, marketing, r&d approach, organization/leadership, other areas - for the leading pharmaceuticals companies
  • Prepared detailed case studies on Pfizer, Novartis, J & J and Amgen
  • Benchmarked the four on various parameters to determine who is most well positioned for future
 
Fine Chemicals for Pharmaceuticals
Client: European chemicals major
Objectives:
  • Market sizing and segmentation for fine chemicals used in the pharmaceuticals industry
  • Competitive benchmarking of the top 10 fine chemicals suppliers to the pharmaceuticals industry
  • Strategic analysis of each player
 
Digital Point-of-Sale Systems in Pharmacies
Client: UK based sales media company
Objectives:
  • Analyze the US and UK markets for "Captive Audience Networks" (or digital point-of-sale systems) in pharmacies
  • Studied the market for growth projections; supply chain analysis; competitor profiling and analysis
 
Contract Manufacturing in Bio-Pharmaceuticals
Client: European bio-pharmaceuticals company
Objectives: Studied contract manufacturing to identify:
  • Major trends
  • Market segmentation
  • Major players in contract manufacturing and market share
  • Opportunities and challenges (including the Asian market)
 
Direct Marketing in Pharmaceutical industry
Client: US pharmaceuticals company
Objectives: Researched the growth of direct marketing in the pharmaceuticals industry worldwide and identified:
  • How it is performing compared to traditional marketing methods
  • Factors that are affecting its growth
  • Best practices and success factors
  • Forecasts for direct marketing
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